Reseller dashboard overview

The greeting reads “Welcome back, ”, and the line underneath changes with your state: “Loading your reseller dashboard…” while it fetches, “Your dashboard is ready, invite your first client to get started.” with no clients yet, ” client onboarded, none are active yet.” once you have one client but no active ones, or ” of clients are active.” once at least one client is active.

Invite client is the only action button on this tab. There is no referral link to copy here, on this tab or anywhere else in the console. See Onboarding a client for the invite flow itself.

Money renders like $25.00. A value the backend has not computed yet renders as a dash rather than a zero, so do not read a dash as “nothing earned.” The revenue and commission tiles specifically can show a deferred tooltip while that computation is still pending, which reads either the backend’s own reason or a generic “Revenue data not yet available” or “Commission data not yet available”.

A panel titled “Most recent clients”, capped at five rows, sorted by whoever linked to you most recently. A header link reads “View all →” and takes you to the full Clients tab. Each row carries a gradient avatar built from the client’s initials, the client name, “joined ”, a plan badge showing the raw plan name (or a dash when there is none), a status dot, and a View button.

The avatars are deterministic, not random. Each client’s id is hashed into one of eleven gradient pairings, so a given client always shows the same avatar color every time you see them, whether that is here, in the Clients table, or in the delegated session banner.

With no clients yet, the panel collapses to a single line: the word Invited as a link that opens the invite modal directly, followed by ” clients will appear here once they sign up.”

The button here reads View, and it does the same thing as View as client on the full Clients tab: it starts a delegated session scoped to that client. The wording differs by tab, the behavior does not.

When several clients are stuck mid-setup at once, the dashboard collapses them into a single attention rail instead of one row per client. It reads ” clients need setup attention”, with a subline of “Management access stays unavailable until setup finishes.” and a footer count of ” affected”. A toggle labeled “Review clients” (or “Hide clients” once expanded) reveals the individual rows, each tagged “Setup incomplete”, plus a footer line “Management access is currently unavailable for these clients.” and a link “Open client list”.

Two other notification types exist alongside the attention rail: one flags a sync issue on your own reseller profile, the other marks a plain empty-client-list state. Both are routine, single-item notices rather than the collapsed rail described above. In general, treat info severity as a status update and warning severity as something worth a second look, the attention rail being the clearest example of the latter.

The dashboard summary, the clients list, notifications and the revenue figures all cache for three minutes. If you invite a client, they sign up, and you flip straight back to a tab you already had open, they may genuinely not be there yet. This is not a bug and it is not a sign the invite failed.

Not everything on the Reseller side shares that three-minute window. The revenue ledger refreshes every 60 seconds, your payout profile every 30, and your certification status every 30 as well. The certification quiz itself is never cached, since a stale question set would be pointless mid-attempt.

Everything past these three is either configuring a specific client’s workspace, which starts inside a delegated session rather than here, or reading a topic in more depth than a dashboard page needs.

The panel’s links route internally, and one card is fixed regardless of what the API sends:

If either the metrics or the recent clients panel fail to load, you will see “Could not load your dashboard metrics.” or “Could not load recent clients.”, each with a Retry button next to it.

The Knowledge Center tab in the “Learning & client view” group loads these exact docs inside the app, at /reseller/docs. If you would rather read a page like this one without leaving Actionist, that is where to go.

None of these are gaps waiting to be filled in. The dashboard is scoped on purpose: enough to run the business side of reselling, nothing that reaches into a client’s own billing or account.